| Department | Address | Phone | Fax |
| Administration | One Towne Center Blvd. | (815) 741-7713 | (815) 741-7709 |
| Building Department | One Towne Center Blvd. | (815) 553-2310 | (815) 744-6766 |
| Community Development | One Towne Center Blvd. | (815) 553-2314 | (815) 744-6766 |
| Finance Department | One Towne Center Blvd. | (815) 207-4631 | (815) 741-7715 |
| Municipal Utilities | One Towne Center Blvd. | (815) 207-4631 | (815) 741-7715 |
| Parks & Recreation | One Towne Center Blvd. | (815) 741-7710 | (815) 744-6766 |
| Police Department | 903 W. Jefferson St. | non-emergency: (815) 725-4636 | (815) 725-9413 |
| Public Works | One Towne Center Blvd. | (815) 553-2321 |
| Local Agencies | Address | Phone | Fax |
| Fire Department | non-emergency: (815) 725-2149 | ||
| Library | 650 Deerwood Drive | (815) 725-1715 |
Department Heads
| Department | Name | Phone |
| Village Administrator | Aaron Klima | (815) 741-7705 |
| Building Official | Mark Dudash | (815) 553-2308 |
| Economic Development Director | Natalie Engel | (815) 553-2314 |
| Finance Director/Treasurer | Anne Burkholder | (815) 741-7707 |
| Chief of Police | Phillip Arnold | (815) 725-1460 |
| Public Works Director | Noriel Noriega | (815) 553-2323 |